Shipping
NOTE FOR ALL ORDERS:
* Orders are generally shipped out the within 2 working days from when payment is received.
* Dispatch notices are emailed to you on the day your order is sent off.
* Importantly - note that tracking advice is not automated. Please request at any time if you would like the tracking link for your order emailed to you.
* All prices are in AUD$ and include our taxes. Purchases made outside of Australia will be tax free, however. See note in the international section below for more about this.
Australia:
Within Australia orders can be shipped by Surface or Express Post. Choose your option at checkout. Orders are shipped from Equilibrium in country Victoria. If you have any queries or special requests regarding shipping orders to you please email us or click & complete the 'add delivery instructions' at checkout.
Delivery Times:
Standard Surface: 3-10 working days from dispatch depending on where you live in Australia
Express: 3-5 working days from dispatch depending on where you live in Australia
Delivery Costs (These calculations will also show in your shopping cart at checkout):
Surface Rate (if chosen): $8 for the first item in your cart and $1 per item thereafter up to a maximum of $16
Express Rate (if chosen): $13 for the first item in your cart and $2 per item thereafter up to a maximum of $27
International:
Equilibrium Kinesiology Supplies has been shipping to all parts of the world for over 35 years. Many customers tap into our products because they are exclusive to Equilibrium or difficult to get elsewhere, or just because of our wide range.
International orders can be made on line and the shipping rates are shown (as well as our taxes removed) when you view your shopping cart and enter your address (you can also go to 'view cart' & put your own country in the 'shipping calculator' - default is Australia. Once this is done one can continue shopping and view all prices tax free). However if you would like us to quote you for a potential order to your country, or have any special needs about about your delivery etc, please feel free to email us.
Delivery Times: Standard Air Mail: Usually 1- 3 weeks from dispatch depending on where you live in the world. On the odd occasion a shipment may take 3-5 weeks.
Delivery Costs: (The rates below will also show when you enter your address at checkout or you enter your country in the shipping calculator at shopping cart view).
New Zealand: $19 first item plus $7 per additional item up to $60
Asia 1: $23 first item plus $9 per additional item up to $90
China, Hong Kong, Indonesia, India, Japan, Korea Republic of, Malaysia, Singapore Thailand, Tawain, Vietnam
Asia 2 plus South Pacific: $24 first item plus $10 per additional item up to $95
South Pacific plus Pakistan, Sri Lanka, Philllipines, Nepal, Bangladesh, Bahrain, Cocos (Keeling) Islands, Cook Islands, Christmas Island, Fiji, Cambodia Sri Lanka, Myanmar, Maldives, New Caledonia, Norfolk Island, Nepal, French Polynesia Papua New Guinea, Philippines, Pakistan, Solomon Islands, Tonga, Vanuatu, Samoa
North America: $26 first item plus $11 per additional item up to $97
USA & Canada only
UK: $29 first item plus $12 per additional item up to $110
England, Scotland, Wales, Ireland
Europe 1: $29 first item plus 11 per additional item up to $112
Italy, France, Germany, Netherlands, Spain, Sweden, Switzerland, Norway
Europe 2: $33 first item plus $15 per additional item up to $140
Rest of Europe & Eastern Europe - Andora, Albania, Austria, Bosnia & Herzegonvina, Belgium, Bulgaria, Belarus, Czech republic, Denmark, Estonia, Finland, Faroe Islands, Gibraltar, Greece, Croatia, Hungary, Iceland Liechtenstein, Lithuania, Luxembourg, Latvia, Monaco, Montenegro, Macedonia The former Yugoslav Republic of, Malta, Poland Portugal, Romania, Russian Federation, Slovenia, Slovakia, Ukraine
South America Plus: $49 first item plus $17 per additional item up to $150
South America, Middle America - Argentina, Bolivia Plurinational State of, Brazil, Chile, Colombia, costa Rica, Ecuador, Genada, Guatemala, Honduras, Jamaica, Cayman Islands, Mexico, Nicaragua, Panama, Peru, Puerto Rico, Paraguay, El Salvador, Uruguay, Venezuela Bolivarian Republic of
Africa inc RSA: $45 first item plus $17 per additional item up to $128
Africa, including South Africa, Botswana, Congo, Egypt, Ethiopia, Equatorial Guinea, Kenya, Liberia, Morocco, Madagascar, Mauritania, Mozambique, Nigeria, seychelles Sierra Leone, Tunisia, Tanzania United Republic of, Uganda, Zambia, Zimbabwe
Middle East: $35 first item plus $16 per additional item up to $140
Middle East including Turkey, United Arab Emirates, Bahrain, Israel, Iran Islamic Republic of, Kuwait, Morocco, Qatar, Audi Arabia, Syrian arab Republic, Yemen